At AMBERE, customer satisfaction is our priority. Please read our return policy carefully.

1. Inspection Before Payment

We offer Check Before Payment on delivery.
Please inspect your order carefully before confirming receipt.

2. Returns Eligibility

You may request a return only if:

• The product is damaged, leaked, or incorrect

• The issue is reported at the time of delivery

❌ Returns are not accepted if:

• The product has been opened or used

• The seal has been removed

• The return request is made after delivery is completed

3. Return Process

• If there is an issue, inform the courier immediately

• The product will be returned on the spot

• No returns will be accepted after the courier leaves

4. Refunds

• Refunds are processed only for eligible returns

• Refunds are issued via the original payment method (if applicable)

• Shipping fees are non-refundable

5. Exchange Policy

Exchanges are subject to product availability and must follow the same inspection rules.